UPDATE: How to Use Message & Group Chat?

With FOLLOWME Message function, you can chat on your computer/mobile to contact the users you care about instantly.

If you receive a message that is suspected of being spam or that makes you feel uncomfortable, you can block or report the message.

 

Send and Receive Message

1. Who can I send messages to?

You can send messages to any FOLLOWME user. If you send messages to those who don’t follow you, you will be limited to send the number of messages, for only up to 3 messages.

2. How to send messages via computer?

To send a message to anyone you can click “Chat” at the top of their personal homepage.

3. How to send messages via phone?

a. Switch to the fourth tab bar at the bottom of the screen and click "+" in the upper right corner.

b. Enter the name after creating a chat. Then the friend's name will be displayed in the drop-down list.

c. Select the friend to send the message.

4. How to withdraw the message I sent?

You can permanently remove the message you send for all chat members within 2 minutes, and it cannot be removed if it exceeds 2 minutes.

Computer

Currently, the computer does not support message removal. Please look forward to the subsequent update of the message center on the computer.

Phone

Open the conversation in the message.

Touch and hold the message you want to remove, then select "withdraw".

Tap "withdraw".

5. How to add images/records/orders to the message?

Computer

Currently, the computer can only add images, does not support adding other files to messages. Please look forward to the subsequent update of the message center on the computer.

Phone

a. Open the conversation in a message.

b. Click the "+" in the bottom column.

c. In the expanded message function, select the category you need to add, image/contact card/chart/order.

 

View and Manage Messages

1. What messages will I receive?

Messages are used to receive messages from your FOLLOWME friends.

Messages sent to you by strangers. 

 

 

2. How to delete the conversation?

Computer

Currently, the computer does not support message deletion, please look forward to the subsequent update of the message center on the computer.

Phone

a. Open the conversation in a message.

b. Tap and hold the message you want to delete, and then select Delete.

c. Tap "Delete". 

Note: Once you choose to delete the conversation, this deletion cannot be undone.

Please note that after you delete the conversation, there are still related records in the friend's dialog.

3. How to search for conversations or messages?

You can search for specific messages in FOLLOWME chat conversations.

Computer

Currently, the computer does not support message search. Please look forward to the subsequent update of the message center on the computer.

Phone

a. Open the conversation you want to search in the message list.

b. Click the "..." button in the upper right corner of the dialog box.

c. Select Search chat history.

Enter keywords in the search bar displayed at the top of the dialog to search.

Report Message

1. What if someone sends me a harassing message?

If someone’s message on FOLLOWME makes you feel uncomfortable, you can:

Block messages from this person. This person will not be able to contact you in FOLLOWME (for example, send you a message or call you), or use the FOLLOWME chat feature to send you messages.

2. What should I do if I am harassed or deceived?

FOLLOWME provides the following tools to help you deal with harassment. Depending on the actual circumstances, you can take the following measures:

a. Cancel the following relationship with the users. Only your FOLLOWME following friends can contact you without restriction through the FOLLOWME chat function.

b. Block the users. This will prevent this user from sending you messages.

c. Report this person or any harassing content posted.

3. More Suggestions

In the face of harassment or deception, the best way to protect yourself is to learn how to recognize and stop it. Please refer to the following suggestions:

a. Do not respond. Most deceivers expect a response, so do not let them succeed.

b. Don't keep it secret. Contact your customer service or community manager and ask them for help and support.

c. Record and save. If someone posts content that violates the rules, you can print the content or save a screenshot of the content in case you need to show the content to the community manager later.

 

Group Chat

1. How to join a group chat?

Computer

Currently, there is no group chat entrance on the computer side, please look forward to the subsequent update of the message center on the computer side.

Phone

a. Open your message list.

b. Click the "..." button in the group list in the message list.

c. After entering the group list, select the group you are interested in joining.

Note: some groups might require group admission review.

Stay tuned for more updates on FOLLOWME product features!