Is the platform suddenly unable to deposit money, or is it slow to withdraw money? Here is the reason!

We often see feedback from users about the broker's problem in the community. For example, a broker is very slow to withdraw funds suddenly, and even we doubt that is there any problems with the platform? At this time, the user will inevitably be very flustered, which also directly affects the success rate of the trading. For a large platform with a long operating time and strong regulatory qualifications, although the withdrawal of funds is delayed, the safety of funds can be guaranteed to a large extent. So how should investors deal with such problems?

1.What circumstance will cause the situation that people can't withdraw funds?

1. User account information is incorrect;
2. The default bound bank account information is incorrectly entered or the deposit and withdrawal accounts are not the same accounts;
3. Violating the withdrawal rules of the trading platform;
4. Some trading platforms require investors to have no less than 80% of the margin in the account if they still have positions, and there may even be other terms, which must be understood before cooperation;
5. Holidays cannot be withdrawn.

Therefore, before choosing a broker, investors should carefully understand the platform's withdrawal regulations, including rules, whether there is a limit for withdrawal, time limit, etc. In addition, there are some special circumstances that investors need to pay attention to:

· For example, the platform upgrade system. But generally in this case, a reliable platform will notify investors in advance;

· For the bonus activities of the platform, the total amount of the withdrawal cannot occupy the part of the gift;

· If the bank's acceptance review fails, and the bank's custody accepts the deposit and withdrawal operations, errors on either side will result in the bank's failure to pass the review. In addition, there is also a problem with the speed of the bank's processing of deposits and withdrawals. During the peak period, the withdrawals will be slower.

2. Encountering Forex scam brokers

Forex scam brokers are not uncommon, especially active in various communities and active door-to-door sales. Although there are many Forex scam brokers that have been exposed and cannot withdraw funds, there are still many that have not been exposed and maybe expand wildly. Everyone should be vigilant at all times, especially the so-called domestic funds, or disguised as Hong Kong or overseas 'Super Fancy' platform.

Under normal circumstances, after choosing a trading platform, you can conduct a small-amount deposit test first to familiarize yourself with the process and rules. However, if you encounter a relatively “senior” Forex scam broker, the deposit and withdrawal may be smooth at the beginning, but it may not be able to withdraw at the end. Therefore, investors should always pay attention to the relevant news of the broker, and try to choose a supervised platform with a long operating time, high reputation, and a license from a world-class regulatory authority.

3. What should I do if I can't withdraw money?

The most important thing is to find out the reasons for not being able to withdraw funds, and take different measures according to different situations.

Next, contact the customer service of the platform. If the customer service has been perfunctory, for example, they answered that “The platform is transferring money from another account and it takes time” , “The platform was hacked” , “The system has problems” etc. Then, it is likely to be a Forex scam broker.

If you encounter a suspected Forex scam broker, contact the regulatory authority of the platform first. When the regulatory authority is in a relatively high credit rating, it will give specific solutions. The sooner you find relevant authorities, the more likely to get compensation. Otherwise, you will fail to recover funds, because there may be a large number of "debt collectors" behind you. But in general, the so-called regulators of Forex scam brokers are either informal or fake, which is not easy to handle. After all, they are not regulated by domestic laws.

At present, the common method is to gather the power of rights defenders and collect evidence together. The evidence generally includes chat records with analysts/agents/callers, screenshots of relevant transaction records on trading software, relevant deposit and withdrawal records, etc. And then report the case to the local economic investigation brigade or seek legal assistance at the Chinese embassy abroad. At the same time, in order to remind more friends to beware of "scams", we should expose these platforms as soon as possible after being cheated.