TMGM官网客服经理
当今金融市场,电子交易已经是主流。任何在线券商都有可能遇到因网络或技术问题造成的暂时不稳定事实上,问题的关键不在于是否会出现问题,而在于平台和客户如何应对和处理解决。 我们需要关注
1,发生IT 或者桥数据连接问题的规模大小和持续时间, 伤害程度。
2,发生这种问题的解决方式是否能够在客户利益和公司利益间找的双赢的平衡点
3,发生问题的频率是不是很频繁
4,处理赔偿问题的效率速度是否及时(问题发生时沟通及时,解决及时) 。
TMGM 祝大家交易顺利
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